The BlackBerry solution consists of a smartphone with an operating system that enables you to access your emails and other communication apps from everywhere you are. All your mobile workers / users can access their Emails, directory, company data and applications using their smartphones. This solution can be adapted to the requirements of an individual user or a whole company in any extend and for any industry.
The expectations regarding efficiency and availability in your everyday professional life increase constantly. That’s why stability and reliability of your „mobile office“ become more and more important. A service failure caused by an upgrade or update is not tolerable.
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Acting as Vodafone Solution Partner we did far more than 250 BlackBerry Enterprise implementations within the past four years.
We support our customers with the operation of their infrastructure with all of our knowledge and experience. Our service is based on an individually designed SLA. A modern ticket systems assists our certified support staff to help your users and administrators. This is our 24/7 support portfolio:
1st Level Support (end user)
2nd Level Support
3rd-Level Support (contact with the vendor)
We accompany and support your IT staff with the integration of the Blackberry Enterprise server into your existing infrastructure. Administration. A key component of the integration-package is to take your individual requirements in consideration when starting the configuration process. We offer different options and point out possible restrictions.
Based on service contracts we operate your infrastructure for you. A modern ticket systems assists our certified support staff to help your users and administrators. Our service package for you: