OH22 provides a wide-ranging portfolio of IT Support Services independently from a manufacturer. We take over individual IT activities or projects up to managing your whole IT for you.
We adapt the scope of service on your individual requirements. Our work quality and quantity is transparently defined and measurable by our monitoring and reporting tools at any time.
If you have your own IT staff but need occasional assistance, you can call upon our specialists any time you need support. We’ll form a close connection between our technicians and your IT staff, with the aim being to gather in depth knowledge of your structure and processes of your IT. This knowledge allows us to make the best decisions and give the best advice for your company regarding IT issues.
Within the scope of a defined partnership our technicians and consultants provide you short term services and support whenever you need us. At this it even doesn’t matter if it is about supporting your employees with technical problems or if you need maintenance or repair services for one of your company-critical systems – we are available on a short notice.
The majority of our customers prefer this support type, because all of their employees are informed about the on premises times of the IT specialist.
We define together how often and how long the support times should be and all services needed can be provided in that timeslot – unless urgent problems appear.
You need a service provide who actively takes care about your IT?
If you like we get in contact with your employees regularly and ask if they have any IT issues. We analyze past problems and open tickets and offer training and coaching. We operate independently in case of important incidents and company-critical IT issues.
